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FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will match the image shown. We strive to ensure that all our product photos accurately represent what you will receive.
You can view your sales receipt in your account under the "Order History" or "Purchase History" section. If you checked out as a guest, the receipt is also sent to the email address you provided during purchase.
To return an item, please follow these steps:
- Log in to your account and go to the "Order History" section.
- Select the order containing the item you want to return.
- Click on "Return Item" and follow the instructions to initiate the return process.
- Print the return label and attach it to the package.
- Drop off the package at the specified location.
If you checked out as a guest, please contact our customer service team with your order number to initiate the return.
Yes, we often restock items that are marked as "out of stock." You can sign up for notifications on the product page to be alerted when the item is available again.
You can ship your order to any valid address within the regions or countries we serve. During checkout, you'll have the option to enter your shipping address. Please note that we do not ship to P.O. boxes or certain restricted areas. For specific shipping locations, check our shipping policy or contact customer support.